Amber Anderson is the founder and head of strategy at Tote + Pears, an audience insights and strategy studio. She and her team specialize in building products and marketing campaigns that resonate with a diverse range of audiences.
Reframe Vulnerability as a Leadership Asset
As a leader your job is to produce business results, but at some point you may find yourself in a vulnerable position. A sick child or parent. The loss of a loved one. Financial issues or a mental health lapse. You’re human, and there’s life outside of business.
I’ve been an entrepreneur for over a decade, and lots of life events have challenged me to be vulnerable. One of the most challenging was the premature delivery of my son. I was seven months pregnant when my water broke at work. I was...
The Value of a Year end Marketing Review
A year-end marketing review allows you to analyze your performance, acknowledge your accomplishments, learn from your misses, and plot a course for the year ahead.
Every year my team and I review our marketing plans and identify ways we can make the next year better. We call it our annual year-end marketing review.
A marketing review allows you to analyze your performance, acknowledge your accomplishments, learn from your misses, and plot a course for the year ahead. They’re like annual check...
How to Write an 'About Us' Page
If someone's landed on your 'About Us' page, they're not just curious about what you do; they're likely interested in who you are. It's like walking into a room and making that first impression – you want it to count. Sharing the most integral parts of your brand story, in a voice and tone that's distinctly yours, can help you stand out to customers who share your vision and values. This isn't just about setting you apart from the competition but inviting people to join you on your journey.
M...
Creating Brand Loyalty Through Brand Activations
How can brands create loyal customer communities? To start, they can look to sports teams for inspiration. According to football team marketing manager Briana Rossi, her team grew its following by listening, learning, and employing a brand activation strategy that celebrates and weaves fan experiences into the fabric of the team's identity.
Brands can try similar tactics to engage and solidify their customer bases for ongoing brand loyalty.
Creating Loyal Fans With Brand Activation
Brand acti...
More in the Store: How Your Customers Think and Feel Beyond the Product
Your customers are more than what they're buying. By understanding their needs, you can help them connect to your business.
With so many e-commerce businesses fighting for attention online, brick-and-mortar stores have a unique opportunity to connect with customers. In-store shopping is about more than selling products – it’s your chance to create an experience that will keep your customers coming back for more. Understanding what motivates your customers and designing your store around their...
How Branded Communities Are Changing the Game for Businesses
As a brand, if you can provide your customers with products or services they love, they can more easily become invested in your success. They'll more likely wait in line for your store to open, leave positive reviews, and refer their friends. Some customers even form online groups to discuss products and how to use them. These loyal customers can provide valuable insights and marketing opportunities for a brand.
In today's market, brands are continuously trying to outdo one another. However, ...
Holiday Season Retail Rush: My Crash Course in Making the Most of It
Before holiday decor sweeps through our social media feeds, big retailers are preparing for the holiday rush. The holiday season is a marathon, not a sprint: success often relies on our ability to focus and execute on a well-thought-out plan. Here are some tips I’ve learned through personal experience and as a marketing consultant at my studio, Tote + Pears.
1. Start early.
Months, even years, before those first holiday decorations appear, I'm already deep into planning. What’s trending? Who ...
How Do You Conduct a Brand Audit?
A brand is a living, breathing thing that needs attention to stay relevant. Fortunately, there’s a tool that can help your brand remain strong. It’s called the brand audit.
For over a decade, I’ve been conducting brand audits for businesses ranging from startups to corporations, and the businesses that perform brand audits regularly tend to achieve the most growth.
At my marketing studio, Tote + Pears, we perform a comprehensive brand audit every year to ensure our brand continues to meet our...
How Meaningful Marketing Drives Business Success
Imagine that each time someone encounters your brand, they're not just seeing a logo or hearing a tagline – they're stepping into your story. This is the essence of meaningful marketing, where the core 'why' of your business shines, inviting those with shared values to find and connect with your brand on a deeply personal level.
This approach goes beyond the traditional marketing playbook. It's about building a brand story that weaves together your personal beliefs, your business's mission, a...